Pay-wall or no paywall, from mono-channel to multi, publishing has been forced by the disruption of the Internet, to evolve or perish. But should the burden of change be solely on the medium? Or should the creators of content be looked at as change agents – actively looking to revise the product? The challenge is the content creators have, in large part, been journalists. And as a group, they abhor change.
Publishing and journalism have been inextricably linked since the advent of the printing press, and journalism, throughout the world, is often understood to be a bulwark of democracy.
Indeed, when New York Weekly Journal editorial writer James Alexander lampooned New York's Royal Governor William Cosby for terminating New York's Chief Justice after the judge had ruled against the sovereign appointee. Governor Cosby had been appointed by King George II, to head the young colonial province in 1731. A vindictive and aristocratic ruler, Cosby had tried to justify the sacking in the Journal -- but the editorial page fought back. Finally, Cosby sued the paper's publisher, Peter Zenger for seditious libel. At the time, English law protected government against critics. In what has stood as a landmark ruling, Zenger's attorney, Alexander Hamilton, passionately defended the publisher and established that truth is an absolute defense against libel.
That victory for truth was a victory for democracy, and thereby elevated journalism, journalists and the press to be referred to as the fourth estate as well as the fourth branch of government. Keeping a watchful eye on democracy required being unfettered from the influences of commerce; hence the firewall between the newsroom and advertising had been inviolable. And with this sacrosantness -- came absolute power. Nary anything could be added or subtracted from the paper -- without the blessing of the newsroom.
However, in a world where publishing has been stood on its head by the disrupter of all disrupters, the Internet, forcing a rapid evolution of the medium, the sovereignty of the newsroom is at stake. If digital newspapers cannot survive – is it because the business model is bad – or because the product has not adapted to the needs of the people?
Early-stage investor Charlie O’Donnell asserts that people will pay for content if the product (and the payment model) are right, and cites products that are perfectly relevant to people’s lives. Outsell Analyst David Worlock concurs that an evolution is needed. He observes that “our customers have turned from a content-sharing and information-sharing environment to one that wants us to solve a problem.” Which may explain the rapid adoption of apps that help us find restaurants in cities, sales in malls, and sitters in NY.
But will people pay for that which journalists create? I am not debating the value of journalism to society. Journalism is often described as the (factual) reporting of trends, news and events, while the definition of the fourth branch of government was any group that supplied checks and balances on the government. For years the press held the edge of being sole watchdog of democracy. But in the new media, bloggers have assumed that role as well. That doesn’t mean that watchdog journalism needs to go away, but the press can’t stand on its laurels of thinking it is the only arbiter of the truth. As such, the value of watchdog journalism, like good parenting or nutritious food, is often lost on its benefactors -- until it is absent.
Will tomorrow's journalist morph into an oracle of answers to problems poised? It is possible. As journalists have more access to and comfort with technology, they will begin to mine the rich resources of their audiences to create news stories, including voices found in tweets and comments, and maybe some will be set up as experts in given areas. Some will also begin to lose some of their objectivity and proffer analysis along with their news, a trend seen recently in The New York Times, and commented on by its new Public Editor Arthur Brisbane.
But the real change will be in the hierarchy of the press. While we should continue to expect a veracity of our journalists, no longer should they have veto power over new technologies, new services, new sources of revenue for the entire organization. Keeping journalism at its best means freeing it from the shackles of holding the monopoly on content creation.
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